How to Contact BASA Support
If you need assistance beyond the knowledge base, our support team is here to help:
In-App Widget: Click the support widget inside the app to open a ticket or search for help articles.
Help Center: Navigate to the BASA Futura Customer Hub and use the contact form at the bottom of any page.
Email Support (if available): You may also email our team directly at support@basafutura.com.
Please include detailed information (campaign ID, screenshots, error messages) to help us assist you faster.
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